A red, swollen, painful lump on the skin that is tighter every day: the single most important thing is not to squeeze it and not to pierce it. A boil is a pocket of pus under the skin; squeezing does not push the pus out, it forces the bacteria deeper. A boil on the face around the nose, on the upper lip or around the eye must never be squeezed — the blood vessels in that area drain into the skull.
Recognising a boil
A boil starts in an infected hair root, usually caused by Staphylococcus aureus — a bacterium that already lives on the skin and in the nose of many people. It does not come up and settle like an ordinary spot; it grows, hurts more, then fills with pus.
- A red lump, hot, painful to touch; firm for the first few days, then softening as pus collects.
- A white or yellow head forms in the centre — the pus has gathered into a pocket.
- A throbbing, tight pain; clearly worse if you lie on it or if clothing rubs it.
- Common where skin is damp, rubs and has hair: neck, face, armpits, back, groin, buttocks, thighs.
A cluster of boils (a carbuncle)
Several boils side by side merging into one mass, with the pus connected under the skin and several heads. The mass is large and deep, usually on the back of the neck, the upper back, the shoulder or the thigh, and there is often fever and chills. This is not a type to watch at home: it needs a doctor to drain it.
What it is mistaken for
| Mistaken for | The difference you can see |
|---|---|
| Folliculitis | Small pustules right at the mouth of the hair follicle, superficial, barely painful, gone within a few days. A boil is a deep lump, painful, growing, then filling with pus. |
| An abscess | A larger, deeper mass extending beyond the hair follicle area; in the armpit, groin or around the anus it is usually an abscess — which also has to be drained. |
| Rove beetle dermatitis (kiến ba khoang, common in Vietnam) | A long stinging streak following the direction a hand swept, with tiny blisters on a red background. A boil does not form a streak. |
The features above help you describe it to a doctor, but they do not replace an examination.
What to do now
None of the following needs a prescription.
- Warm compresses with a clean cloth, several times a day, about fifteen minutes each time: the pus gathers in one place and the pain eases. Do not make it hot enough to scald the skin.
- Cover it with clean dry gauze; change it when it is wet or dirty, and wash your hands before and after touching it.
- Draw a pen outline around the red edge of the swelling, photograph it and note the time. Compare the next day — the most objective way to know whether it is spreading or settling.
- If the boil bursts on its own: let the pus drain out, wash gently with clean water and soap, and cover it again with clean gauze. Do not squeeze to push more pus out.
- Wash separately any towels, clothes and pillowcases that have touched the pus; at home, do not share towels, razors or bath sponges.
- Leave the area alone: loosen clothing, take off straps, do not sit on it or rub it.
What not to do
- Do not squeeze it, do not press it, do not pierce it with a needle or a razor blade sterilised at home — not even once a white head has appeared.
- Never squeeze a boil on the face around the nose, on the upper lip or around the eye. According to CDC, do not try to drain an infection yourself: doing so can make it worse and spread it.
- Do not apply crushed leaves, medicated plasters, powders, toothpaste, warming balms or alcohol; and do not apply a corticosteroid cream left over from a previous episode — corticosteroids make an infection worse.
- Do not take antibiotics left over from your own or someone else's course, and do not rely on surface ointments once the pus has gathered into a pocket: an ointment does not penetrate into a pocket of pus, and antibiotics used wrongly breed resistant bacteria.
- Do not apply a compress and wait longer once there is a fever or red streaks spreading.
Once the pus has gathered, the way to deal with it is for a doctor to lance and drain it — a medical procedure that needs sterile conditions, pain relief and drainage of every pocket. Doctors commonly use antibiotics that cover staphylococcus, which may be clindamycin, doxycycline or co-trimoxazole; for pain, paracetamol (acetaminophen) is usual. The names are given so you recognise what you have been prescribed; which one and for how long is for the doctor or pharmacist to decide.
When you must go to hospital
Go to a medical facility NOW, do not wait overnight, if: the boil is on the face around the nose, on the upper lip or around the eye; there is fever or chills; there are red streaks running from the boil outwards; the swelling is visibly spreading within a few hours; the mass is large and very painful, or has become a cluster of boils; or the patient has diabetes, is having chemotherapy, takes medicines that suppress the immune system, or is on dialysis. Call 115 (the emergency number in Vietnam) if: the pain is severe and out of proportion to how the area looks, the skin turns dark purple or blisters, a boil on the face comes with a swollen eye, blurred vision, double vision or a severe headache, or the patient is drowsy, cold to the touch or breathing fast.
Be seen by a doctor within 24–72 hours, even with none of the above:
- The boil has a pus head or has gone soft — it needs draining; it will not simply dissolve.
- It is larger than a fingertip, no better after several days, or the pain is steadily increasing.
- Boils keep coming back, or several come up at the same time — the cause needs investigating.
- It is in the armpit, groin, buttock or around the anus, or anywhere that makes it hard for you to walk or sit.
- The patient is a young child, an older person, pregnant, or has an underlying condition.
What can be done at home, and what needs a medical facility
A small, new boil that has not yet filled with pus can be watched at home, as long as you do not squeeze it and you watch for the right signs of spread. At home, Y Te Xanh (GreenCare) doctors and nurses can: photograph the lesion for assessment, clean and dress a boil that has burst as prescribed, change dressings over the following days, and watch for signs that the infection is spreading. But for any case that needs lancing and draining, for boils on the face, and for a swelling that may be an abscess, we will say plainly that a medical facility is needed.
According to CDC, most staphylococcal skin infections are dealt with by a doctor draining the pus, and not every case needs antibiotics; what you need to do is be seen when the infection grows, becomes very painful, is hot, or does not heal. Source: CDC. Citing CDC here does not imply that CDC endorses Y Te Xanh or our services.
Need personalised advice for your loved one? Call our hotline 094 368 81 15 (24/7) — calling to ask a question or to book costs nothing. GreenCare has doctors who come to examine, nurses who carry out doctor's orders (injections, infusions, dressing changes), remote consultation by video call, and a review of the medicines you are taking; an in-depth remote consultation, or any one after the first, is a paid service. For children we take examination and acute care only — not long-term care at home, and not newborns or expectant mothers. We confirm we have staff in your area and provide transparent pricing before we begin.
Sources
- CDC — Staphylococcus aureus Basics
- NHS — Boils



