For travelers & expats
English-speaking doctor & nurse to your hotel in Da Nang
Feeling sick at your hotel, Airbnb or apartment in Da Nang? Send a doctor to my hotel is the request we get most — a certified nurse or doctor comes to you, so there is no taxi to a clinic while you feel awful. An in room doctor visit means English-speaking care, a cost we confirm before setting out, and an English medical invoice you can claim on travel insurance.
WhatsAppFirst: how urgent is this?
If you have chest pain, trouble breathing, fainting, a seizure, confusion, blood in vomit or stool, or a fever that will not come down — call 115 or go to the nearest hospital now, not us. Otherwise you most likely have time. Sip water or oral rehydration in small amounts often, rest, skip heavy food, and write down when the symptoms started and what you ate. If you are no better after a night of that, or you cannot keep fluids down at all, ask for a visit.
Should someone come to you, or should you go in?
Ask for a visit when
- You are vomiting or have diarrhoea, feel weak and dehydrated, but can still stay in your room
- You have a fever, a sore throat or a chest infection and want to be examined without a taxi ride
- You need an IV drip, an injection, a dressing change or stitches out on a doctor's order
- You were given medicine at a pharmacy and want someone to check it is right for you
- You need an itemised English invoice and medical report for travel insurance
- You are travelling alone and would rather not navigate a Vietnamese hospital while ill
Go to a hospital or call 115 if
- Chest pain, trouble breathing, fainting, a seizure or confusion
- Blood in vomit or stool, a stiff neck with fever, or a fever that will not come down
- A serious injury, a head injury, a burn wider than your palm, or a pregnancy emergency
- Severe pain you cannot sit still through, or you are getting worse by the hour
- Anything you think might be life-threatening — go, do not wait for a call back
We are not an emergency service. In a life-threatening emergency, call 115 or go to the nearest hospital immediately.
Two groups we cannot take care of in a hotel room: children and newborns, and anyone with a pregnancy problem. Both need a hospital with the right department on site. Tell us on the phone and we will say so straight away rather than send someone who cannot help.
What it costs, before you say yes
A doctor visit is priced across four levels and nurse-administered treatment across five. The level depends on the appointment time — nights between 22:00 and 08:00 are the highest — how serious the condition is, and how far we travel. Phone consultation to work out which level applies is not charged, and you hear the exact figure before anyone sets out. Nothing is decided at your door.
Need a doctor at your hotel?
Leave your name and phone number and we will confirm a visit time and price. English is fine.
Cash, bank transfer, or card — we accept Visa & Mastercard. Our staff brings a portable card machine and takes payment in person once your visit is complete.
Zalo
TelegramHow a home visit works
1 · Tell us where you are
Message or call with your hotel/Airbnb, room number, and main symptoms. English is fine.
2 · We confirm the time & price
You get the visit time and a clear price before anyone arrives — no surprises.
3 · We come to your room
The clinician checks your vitals, treats you on the spot, and gives you an English invoice and medical note.
What travellers usually call us about
These are the everyday illnesses that ruin a trip. We treat them in your room when that is the right answer — and tell you plainly when it is not.
- Food poisoning, stomach bug, vomiting and diarrhoea
- Dehydration — IV fluids and electrolytes, on a doctor's order
- Fever, flu, sore throat, chest and sinus infections
- Suspected dengue — assessment and a clear list of what to watch for
- Injections, wound cleaning and dressing changes, stitches out
- Blood samples taken in your room and sent to a lab
- A second look at medicine a pharmacy sold you, and a medical certificate if you need one
What can and cannot be done in a hotel room
A hotel room is not a clinic, and pretending otherwise wastes the one evening you have. Here is the honest line.
In your room, we can
- Examine you and take vital signs — temperature, blood pressure, pulse, oxygen saturation
- Take blood samples at your bedside and send them to a laboratory
- Give injections and IV fluids when a doctor has ordered them
- Clean and dress a wound, change a dressing, remove stitches
- Supply medication and explain anything a pharmacy already gave you
- Write a diagnosis, a treatment record and an itemised invoice in English
- Refer you on, with the hospital and the reason written down, if you need to go in
You need a hospital for
- X-ray, CT, MRI — anything where the decision depends on imaging
- Surgery, or any specialist procedure
- Admission, overnight observation, or a monitored bed
- Resuscitation and genuine emergencies — that is 115 and an emergency department
- Care for children, newborns and pregnancy
Our clinic is licensed for consultation, examination and treatment of common conditions within a medical doctor's scope of practice, and not for specialist procedures (licence 01709/ĐNA-GPHĐ, Da Nang Department of Health). Where a procedure is carried out in your room, it is done on the written order of the facility that prescribed it.
Where we come to you
Da Nang is our home base, so response there is fastest. Hoi An, Hanoi and Ho Chi Minh City each have their own clinic and in-house team, so you can be visited there or come to us. In Nha Trang our doctors and nurses work locally and come to where you are staying. Call ahead and we will confirm a slot.
- Da Nang — All districts · fastest response, day and night
- Hoi An — In-house team and a clinic here — we come to you, or you come to us
- Ho Chi Minh City — In-house team and a clinic in the city, working here every day — call ahead and we confirm a slot
- Hanoi — In-house team and a clinic here — we come to you, or you come to us
- Nha Trang — In-house team working here every day — we come to your hotel, resort or apartment
What travelers say
“Absolutely fantastic experience. My wife became very poorly with a stomach bug, and they were very quick to respond on a Sunday. They sent someone over to check on her and provide her with medication and blood work. So grateful to have the service in Da Nang and would highly recommend it if you are feeling unwell and you want someone to come to you.”
“I had a daily visit from a nurse after a football injury taking a lot of skin off my leg. They always arrived on time, very friendly and my injury has healed fast, I really appreciate the service. Thank you very much.”
“I was very pleased: modern equipment, high-quality service, and a high level of professionalism. The medical staff explains everything clearly and thoroughly, and you can feel their attentive and friendly attitude. It's clear that they put their heart and soul into their work and truly know their business. I recommend them.”
Insurance & medical reports
After every visit you receive an itemized invoice and a medical report in English, showing the diagnosis, treatment and cost — the documents most travel insurers (Allianz, AXA, Bupa, Cigna and others) ask for when you claim. Ask us if you need anything specific for your policy.
Read this before you call
If you would rather work out the next step yourself first, these are written for exactly that.
- Sick in Da Nang: hospital, or a doctor to your room?
- Food poisoning — what to do in the first few hours
- Traveller's diarrhoea — what actually helps
- Dengue fever — the signs that matter
- Going to a Da Nang public hospital on your own
- Vietnamese pharmacies — what you can and cannot buy
- Sleeping pills and melatonin — the rules here
- IV drip and IV therapy at home