Telehealth — Online Doctor Video Consultation in Da Nang
Talk to a doctor over a video call — no one has to come to you. Describe your symptoms, show a wound or a prescription on camera, get a clear plan and find out whether you actually need to be seen in person. Available in English, from your hotel, your apartment or from abroad.
Who is it for?
Travellers and expats staying in a hotel, resort or Airbnb; anyone far from a clinic; people with a chronic condition who need a question answered between appointments; families deciding whether a hospital trip is really necessary.
How it works
- 1Book a slot, describe the problem briefly and tell us which language you need
- 2Get a video-call link — no unfamiliar app to install
- 3The doctor takes your history and reviews any photos or prescriptions you sent ahead
- 4Receive a written summary: what to do, what to watch for, and when to be seen in person
When to call us
- You are in a hotel or travelling and are not sure whether this needs a doctor at all.
- Mild symptoms that are dragging on, and you would rather ask before buying medicine yourself.
- You want a doctor to look at a wound, a rash or test results you already have.
- A chronic condition and a question that cannot wait for the next appointment.
- You are back home abroad and need a Vietnamese doctor to explain a diagnosis or prescription issued here.
What is included
- A video call with a doctor; you can send photos or medical documents beforehand.
- History taking, assessment of how serious it is, and a plan.
- Your diagnosis and current prescription explained in a language you understand.
- A written summary after the call.
- Clear red flags to watch for and the point at which you must be seen in person.
- A hand-off to a home doctor visit or a nurse when that is the right next step.
Cost & quotation
Cost depends on the service, the patient's condition, how long care is needed and the travel distance. Call or message us for a free consultation and a specific quote — the fee is always confirmed before we begin, with no surprises.
What the cost depends on
- Length of the call and how complex the problem is.
- Time of day — out of hours and overnight differ from office hours.
- Whether you need a specialist or a general practitioner.
- Whether an interpreter or a doctor speaking your language is required.
- Whether you need an English medical summary for an insurance claim.
Frequently asked questions
Can a video call replace an in-person examination?
When should I NOT use a video consultation?
Will the doctor prescribe medication over the call?
Is the consultation available in English?
What our patients say
★ 5.0 · 65 Google★★★★★
Absolutely fantastic experience. My wife became very poorly with a stomach bug, and they were very quick to respond on a Sunday. They sent someone over to check on her and provide her with medication and blood work. So grateful to have the service in Da Nang and would highly recommend it if you are feeling unwell and you want someone to come to you.
★★★★★
I had a daily visit from a nurse after a football injury taking a lot of skin off my leg. They always arrived on time, very friendly and my injury has healed fast, I really appreciate the service. Thank you very much.
★★★★★
I was very pleased: modern equipment, high-quality service, and a high level of professionalism. The medical staff explains everything clearly and thoroughly, and you can feel their attentive and friendly attitude. It's clear that they put their heart and soul into their work and truly know their business. I recommend them.
Book this service
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